Frequently Asked Questions

Answers to the frequently asked questions everyone asks.

Tjar is an e-commerce platform that allows businesses to set up and manage online stores. We provide various tools and services to create, customize, and run your online store efficiently.
Yes, Tjar caters to businesses of all sizes, from small startups to large enterprises.
To start using Tjar, simply sign up, customize your store, add products, and launch your online business.
Tjar offers customer support through various channels; including email, live chat, and an extensive knowledge base to help you with any inquiries.
Yes, we offer 3 plans: Free, Basic (99 SAR/month), and Professional (299 SAR/month). With an annual subscription, enjoy a full two-month discount. The Basic plan is 990 SAR/year, and the Professional plan is 2990 SAR/year. Choose the plan that suits you best and enjoy our services at the best prices.
Yes, Tjar provides customizable templates and design options to tailor your store's appearance to your brand.
Tjar offers an easy-to-use product management system that allows you to add, edit, and organize your product listings.
Yes, Tjar offers a range of integrations and apps to enhance your store's functionality.
Absolutely, Tjar provides tools for running sales, discounts, and promotions to attract customers.
Tjar supports multiple payment options, including bank transfer, cash on delivery, online payments, and more, to accommodate your customer's preferences.
Tjar offers flexible shipping options, allowing you to set your own shipping rates, offer free shipping, and provide real-time carrier rates for your customers.
Tjar offers delivery estimates based on chosen shipping methods. Customers see expected delivery dates during checkout, with region-specific time frames.
We currently only offer nationwide shipping within Saudi Arabia, and we do not provide international shipping services.
Yes, you can configure various shipping methods, such as express, standard, or local delivery, based on your preferences.
Tjar provides tools to help you calculate and manage shipping costs efficiently, allowing you to offer competitive rates and options to your customers.
Tjar doesn't impose a limit on the number of products you can list, allowing you to scale your inventory as your business grows.
Yes, Tjar provides intuitive inventory management tools to help you keep track of your stock, set stock alerts, and manage product variants.
Yes, Tjar supports data import, making it convenient to migrate your products and data.
Tjar offers bulk editing features, enabling you to update multiple product listings simultaneously.
Tjar provides inventory alerts and reports to help you monitor and replenish low-stock items.
Absolutely! Tjar ensures that your online store is fully responsive, providing an optimal shopping experience on mobile devices.
No, Tjar's user-friendly platform allows you to create a mobile-optimized store without technical expertise.
Yes, Tjar's mobile-responsive design ensures a seamless shopping experience for your customers on their smartphones.
Yes, Tjar offers a mobile app for store management, allowing you to run your business on the go.
Tjar provides mobile marketing features, enabling you to reach and engage customers through mobile channels.
Tjar takes data security seriously. We employ industry-standard security measures and regular updates to secure your store and customer information.
Yes, Tjar prioritizes payment security, offering SSL encryption and secure payment processing to protect your financial data.
Tjar provides privacy settings and user access controls to manage who has access to your store's data.
Yes, Tjar is committed to compliance with data protection laws and regulations to ensure your store's privacy.
Tjar regularly updates its systems and implements measures to prevent security breaches and protect your store from threats.
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